Microsoft Dynamics 365 Implementation Specialists

Run your business on one live system Dynamics 365 ERP Dynamics 365 CRM Business Central Finance & Operations

Syncaura Solution designs, implements and supports Microsoft Dynamics 365 — connecting your finance, sales, service and supply chain into a single source of truth your teams actually trust.

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D365 projects delivered
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Industries served
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Support SLA met
Supply Chain
Sales & CRM
Finance & Operations LIVE
$2.48M
18.4% vs last quarter
Power BI
Power Automate
Azure
What we do

End-to-end Dynamics 365 capability, under one roof

From first process workshop to day-1000 support — Syncaura covers every stage of the Dynamics 365 lifecycle so you never have to stitch vendors together.

Dynamics 365 Implementation

Full-lifecycle rollouts of Finance & Operations, Business Central, Sales and Customer Service — scoped, configured, tested and launched.

  • Process discovery & fit-gap analysis
  • Solution design & configuration
  • UAT, training and go-live support

ERP Migration & Upgrade

Move off Dynamics AX, NAV, GP or legacy ERP onto modern D365 in the cloud — without losing history or halting operations.

  • Legacy system assessment
  • Data cleansing & migration
  • Parallel-run cutover planning

CRM & Sales Automation

Turn Dynamics 365 Sales and Customer Service into a pipeline your revenue team actually uses — clean data, real forecasts, less admin.

  • Lead-to-cash process design
  • Automated workflows & scoring
  • Dashboards for every role

Integration & Power Platform

Connect D365 to the rest of your stack and automate the gaps with Power Automate, Power Apps and custom APIs.

  • API & middleware integration
  • Power Apps for edge processes
  • Automated approvals & alerts

Data, Reporting & Power BI

One version of the truth. We model your D365 data and build Power BI reporting leadership can act on the same day.

  • Data model & warehouse design
  • Executive & operational dashboards
  • Governance and access control

Managed Support & Optimisation

An SLA-backed support desk plus a continuous-improvement roadmap, so your investment keeps compounding after go-live.

  • Tiered SLA support desk
  • Release & update management
  • Quarterly optimisation reviews
How we deliver

A delivery method built to de-risk go-live

Most ERP projects fail on scope drift and untested data — not on technology. Our five-phase method puts a gate on both, with your team involved from day one.

01
Week 1 – 3

Discover & Assess

We map your current processes, systems and data quality, then run a fit-gap against standard Dynamics 365. You get a written scope, risk register and a realistic budget before anyone touches a configuration screen.

Process workshopsFit-gap analysisScope & budget
02
Week 4 – 7

Design the Solution

Target operating model, data architecture, integrations and security roles are documented and signed off. We favour standard functionality over customisation so your upgrades stay cheap for years.

Solution blueprintData modelIntegration map
03
Week 8 – 16

Build & Configure

Iterative sprints with fortnightly demos — you see working software early and often. Integrations, Power Platform automation and reporting are built alongside core configuration, not bolted on afterwards.

Agile sprintsIntegrationsPower BI reporting
04
Week 17 – 20

Test, Migrate & Go Live

Multiple migration dry-runs, structured UAT with your process owners, and role-based training. Cutover runs to a rehearsed plan with a hypercare team on standby from the first hour.

Migration dry-runsUAT & trainingHypercare
05
Ongoing

Support & Evolve

SLA-backed support plus a rolling optimisation roadmap. We manage Microsoft's release waves for you and review adoption every quarter so value keeps compounding long after go-live.

SLA support deskRelease managementQuarterly reviews
Why Syncaura

Consultants who have run the business, not just the software

We deliberately staff every project with people who understand finance, supply chain and sales operations — because the hardest part of a Dynamics 365 rollout has never been the technology.

Fixed scope, no surprise invoices

You approve a written scope and budget before build starts. Change requests are quoted, never assumed.

Standard-first configuration

We use out-of-the-box Dynamics wherever possible, so Microsoft's release waves stay cheap instead of painful.

Your team owns the system

Knowledge transfer is contractual. When we leave, your people can configure, report and troubleshoot without us.

Support that answers in minutes

Named consultants, tiered SLAs and a published response clock — not an anonymous ticket queue in another timezone.

FinanceGeneral ledger, AP/AR, budgeting
Supply ChainInventory, procurement, planning
Sales CRMPipeline, quotes, forecasting
ServiceCases, SLAs, field operations
Power BILive reporting layer
AzureSecure cloud foundation

Drag the cube to explore the Dynamics 365 stack

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Projects delivered on agreed scope
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Average reduction in manual reporting
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Median critical-ticket response
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Years of combined D365 experience